Salon Covid-19 Updates
Dear Guests,
The safety of our guests and staff remains our top priority. While we are optimistic for the vaccine, we want to remind everyone that masks are still required at all times when in the salon.
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By Order issued November 17, 2020, the Wolf administration is requiring all travelers entering or returning to Pennsylvanian from states experiencing a surge in new COVID-19 cases to follow specific guidelines. We are asking that our guests and and employees adhere to these guidelines.
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Text Messaging:Our guests can now directly communicate via text with our staff members for any salon needs. We suggest you use this number (610) 467-7880 for texts. Phone calls, email and text messages are our preferred method of contact for the fastest response time. A staff member will get back to you with-in 24 hours, Tuesday - Saturday. This is best way to funnel all correspondence to avoid anyone slipping through the cracks.
Cancellation & No-Show Policy:
Each appointment is very valuable to all of us. We understand you may need to cancel your appointment. The sooner you let us know the better. Clients who do not show up for their appointment will have to pay a $25 per service rebooking fee.
Street parking is available (free/ no-meter) on 19th Street on both sides and generally plenty available. The Street cleaning is only in Spring and Summer Thursdays from 8am-10am on the side we are located on, Wednesday is the opposite side of the street also from 8am-10am.
All team members will have their temperature checked upon entering the salon with a non-contact thermometer and encouraged not to come to work if they are sick or have been in known contact with anyone who is ill.
All chairs and tools will be disinfected before and after each guest. We also have been following strict new disinfecting guidelines throughout our salon and regularly cleaning all high touch areas.
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Hand sanitizer will be available at each styling station, front desk, and hand soap in the restroom for staff and guests to use.
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Sam and Sarah are both Barbicide COVID-19 certified for the Professional Beauty Industry. This program is designed to present the most current information that is pertinent to Beauty Professionals.
Our staff will be required to wear masks while in our salon and while servicing guests. They will also be washing their hands before and after each guest. We are limiting the number of people in the salon at the same time and our stations are over 6 feet apart with a partition separating them.
We will continue to offer Contactless Curbside Pickup of all retail Products and Custom Formula Root touch-up kits.